Patients, especially younger ones, pay very close attention to their surroundings during provider visits. They prefer providers with clean and accessible facilities, and are impressed by those who offer amenities and use up-to-date medical equipment and technology.
HIDA recently released a new infographic detailing the characteristics of an ideal provider visit. Drawing upon the research of our report Patient Satisfaction: How Medical Products Improve Consumer Experience, this resource highlights certain key elements that can set your practice apart from the competition. To see this and other infographics, visit: www.HIDA.org/Infographics.
You can also access our patient satisfaction report by going to: www.HIDA.org/HorizonReport